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Manage Support Services
When it comes to IT support, you need a provider you can rely on which isn't always easy when you have multiple support contracts with differing service levels. Especially in complex situations, it can seem as if you alone are responsible for shouldering the burden of diagnosing problems and coordinating communication among vendors.
Fortunately, there's a better option. We drive next-generation innovation by enabling automated consolidation and integration of disparate IT helpdesks into an enterprise desk.
Highlights:
✓Multi-vendor support for hardware and software services
✓Simplified processes for all service requests
✓Remote monitoring and routine infrastructure management
✓Single point of accountability, so you don't have to spend your time coordinating IT support services.
✓Patch and software management services.
✓ITIL complaint Help Desk Services.
✓Incident based support call/Break Fix Support Services.
Techno Flair Lab caters to customer needs of all IT managed service, irrespective of whether these solutions were deployed by us or any other integrator.